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#108 UX Thursday
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Develop your design skills and stay on top of trends in experience design.
W tym wydaniu CX Czwartku prezentujemy trzy spojrzenia na projektowanie doświadczeń.
A good online store is not just about UX. In order for the store to function properly, earn money and have loyal customers, you need to take care of all aspects related to the customer experience, that is, Customer Experience. This topic extends beyond the store itself and also concerns how you contact customers, whether you reliably answer their questions and doubts and are always helpful. Statistics show that 61% of users use online help before making a purchase, as many as 86% of people will make a purchase if customer service is at the highest level and, consequently, 77% of customers will be willing to recommend others to buy from a given store (Edesk.com) for this reason.
We remind you that if you would like to share with us interesting links from the UX world, send your suggestions to newsletter@ideacto.pl, and we will be happy to share them in the next UX Thursdays. [FM_form id=” 1″]
This could be a good year for your business. If you currently have no idea how to set priorities for the coming months, you may be inspired by the point of view of small business owners — you can find their statements in a compilation prepared by Madeline Blasberg of Leadpages.
The research and design agency IDEACTO strengthens its competences in the field of web analytics and conversion rate optimization (CRO). Marcin Cichoń has returned to the IDEACTO team, who will assume the position of Head of Growth.
For 3 years we have been sending to more than 6000 readers an overview of the most interesting articles from the UX world
Today is Hugging Day, but the attentive should look at one more card from the calendar in our graphic. Holding your loved one, pet or stuffed animal in your arms, take a look at our selected articles about the advantages of hiring rough diamonds and native applications for mobile devices. We also found a lot of content related to analyzing the needs and motivations of users and a small addition (loosely) referring to today's holiday.
Today is World Naked Bike Day, but if you have any qualms about celebrating this holiday, we suggest looking for the naked truth about user experience design instead. The summary includes comments on the priorities of the design process, thoughts on design practices, and useful tips for working on mock-ups. There is also a look at the UX from the height of the saddle in the bike.
We welcome Laboratory Diagnostics Day with a portion of assessments, analyzes and statistics. Accessibility guidelines discussed in the context of machine learning algorithms and SEO principles have come under scrutiny today. In the package we also have advice on how to create a solid foundation for the project and how to use mentoring. This is complemented by the results of a study that sheds light on how the work of graphic designers is perceived.
More than 30 years since the creation of the first website, many issues related to the functioning of the World Wide Web need to be rethought and redefined, allowing designers to develop their creativity. In this context, you may be interested in comments on the problems of users of the global network, a pragmatic approach to carrying out projects and drawing inspiration from other people's ideas. There were also ideas for filling mockups with sample texts or adding attractive examples of creative work to your portfolio. Happy International Hummus Day!
Today is Intergenerational Solidarity Day, so get your grandparents, parents or kids to read. And to choose from accessible texts on neuroscience in design, examples of the use of deepfake technique and regaining control over the digital world. You can also listen to lectures on human nature, and UX/UI designers have the opportunity to comment on their work experience in a survey.
On World Art Day, we invite you to the text gallery, where you will find, among others, articles on speculative and convergent design and advice on creating environmentally friendly websites. There will also be inspiration from typography creators, reflections on the correct layout of the website and comments on providing constructive feedback.